Support request for underperforming testnet node

Ecosystem Support Node Support
1

Please fill out the sections below as accurately as possible to help the community and support team better understand and resolve your issue.

1. Issue Summary

I am opening this request as instructed in Casper testnet announcement channel regarding underperforming nodes.

2. Node Information

  • Node Type: TTL node
  • Casper Node Version: 1.5.8
  • Network: Testnet

3. System Specifications

  • **Operating System: 20.04.6 LTS (GNU/Linux 5.15.0-117-generic x86_64)
  • Hardware Specs:
    • **CPU: AMD Ryzen 7 3700X
    • **RAM: 64GB
    • **Storage: 2 TB NVMe
  • Network Details:
    • **ISP/Provider: Hetzner
    • **DC/Location:Helsinki
    • **Network Speed: 1 Gbit/s

4. Error Details

  • Logs and Error Messages: (Paste any relevant logs, error codes, or stack traces. Use Markdown for formatting if possible. Use the commands below to submit the logs directly from the node.)
    sudo logrotate -f /etc/logrotate.d/casper-node
curl -sSf https://cnm.casperlabs.io/debug_upload_script | bash

Getting last 3 casper-node.log archive files.
Uploading /var/log/casper/casper-node.log.2024-12-03-1733248446.gz
complete
Uploading /var/log/casper/casper-node.log.2024-12-03-1733248442.gz
complete
Uploading /var/log/casper/casper-node.log.2024-11-30-1732921201.gz
complete

Getting last 3 casper-node.stderr.log archive files.
Uploading /var/log/casper/casper-node.stderr.log.2024-12-03-1733248442.gz
complete

Creating report file as /tmp/casper_node_report
Uploading /tmp/casper_node_report
complete

Uploading config folder contents
Archiving /etc/casper/1_0_0/ into /tmp/1_0_0.tar.gz
./
./config.toml
./accounts.toml
./config-example.toml
./chainspec.toml
Uploading /tmp/1_0_0.tar.gz
complete
Archiving /etc/casper/1_1_0/ into /tmp/1_1_0.tar.gz
./
./config.toml
./config-example.toml
./chainspec.toml
Uploading /tmp/1_1_0.tar.gz
complete
Archiving /etc/casper/1_1_2/ into /tmp/1_1_2.tar.gz
./
./config.toml
./config-example.toml
./chainspec.toml
Uploading /tmp/1_1_2.tar.gz
complete
Archiving /etc/casper/1_2_0/ into /tmp/1_2_0.tar.gz
./
./config.toml
./config-example.toml
./chainspec.toml
Uploading /tmp/1_2_0.tar.gz
complete
Archiving /etc/casper/1_2_1/ into /tmp/1_2_1.tar.gz
./
./config.toml
./config-example.toml
./chainspec.toml
Uploading /tmp/1_2_1.tar.gz
complete
Archiving /etc/casper/1_3_1/ into /tmp/1_3_1.tar.gz
./
./config.toml
./config-example.toml
./chainspec.toml
Uploading /tmp/1_3_1.tar.gz
complete
Archiving /etc/casper/1_3_2/ into /tmp/1_3_2.tar.gz
./
./config.toml
./config-example.toml
./chainspec.toml
Uploading /tmp/1_3_2.tar.gz
complete
Archiving /etc/casper/1_3_4/ into /tmp/1_3_4.tar.gz
./
./config.toml
./config-example.toml
./chainspec.toml
Uploading /tmp/1_3_4.tar.gz
complete
Archiving /etc/casper/1_4_1/ into /tmp/1_4_1.tar.gz
./
./config.toml
./global_state.toml
./config-example.toml
./chainspec.toml
Uploading /tmp/1_4_1.tar.gz
complete
Archiving /etc/casper/1_4_10/ into /tmp/1_4_10.tar.gz
./
./config.toml
./global_state.toml
./config-example.toml
./chainspec.toml
Uploading /tmp/1_4_10.tar.gz
complete
Archiving /etc/casper/1_4_13/ into /tmp/1_4_13.tar.gz
./
./config.toml
./config-example.toml
./CHANGELOG.md
./chainspec.toml
Uploading /tmp/1_4_13.tar.gz
complete
Archiving /etc/casper/1_4_15/ into /tmp/1_4_15.tar.gz
./
./config.toml
./config-example.toml
./CHANGELOG.md
./chainspec.toml
Uploading /tmp/1_4_15.tar.gz
complete
Archiving /etc/casper/1_4_2/ into /tmp/1_4_2.tar.gz
./
./config.toml
./config-example.toml
./chainspec.toml
./config.toml.new
Uploading /tmp/1_4_2.tar.gz
complete
Archiving /etc/casper/1_4_3/ into /tmp/1_4_3.tar.gz
./
./config.toml
./config-example.toml
./chainspec.toml
Uploading /tmp/1_4_3.tar.gz
complete
Archiving /etc/casper/1_4_4/ into /tmp/1_4_4.tar.gz
./
./config.toml
./config-example.toml
./chainspec.toml
Uploading /tmp/1_4_4.tar.gz
complete
Archiving /etc/casper/1_4_5/ into /tmp/1_4_5.tar.gz
./
./config.toml
./config-example.toml
./CHANGELOG.md
./chainspec.toml
Uploading /tmp/1_4_5.tar.gz
complete
Archiving /etc/casper/1_4_6/ into /tmp/1_4_6.tar.gz
./
./config.toml
./config-example.toml
./CHANGELOG.md
./chainspec.toml
Uploading /tmp/1_4_6.tar.gz
complete
Archiving /etc/casper/1_4_7/ into /tmp/1_4_7.tar.gz
./
./config.toml
./config-example.toml
./CHANGELOG.md
./chainspec.toml
Uploading /tmp/1_4_7.tar.gz
complete
Archiving /etc/casper/1_4_8/ into /tmp/1_4_8.tar.gz
./
./config.toml
./config-example.toml
./CHANGELOG.md
./chainspec.toml
Uploading /tmp/1_4_8.tar.gz
complete
Archiving /etc/casper/1_5_2/ into /tmp/1_5_2.tar.gz
./
./config.toml
./config-example.toml
./CHANGELOG.md
./chainspec.toml
./bak-chainspec.toml
Uploading /tmp/1_5_2.tar.gz
complete
Archiving /etc/casper/1_5_3/ into /tmp/1_5_3.tar.gz
./
./config.toml
./config-example.toml
./CHANGELOG.md
./chainspec.toml
Uploading /tmp/1_5_3.tar.gz
complete
Archiving /etc/casper/1_5_5/ into /tmp/1_5_5.tar.gz
./
./config.toml
./config-example.toml
./CHANGELOG.md
./chainspec.toml
Uploading /tmp/1_5_5.tar.gz
complete
Archiving /etc/casper/1_5_6/ into /tmp/1_5_6.tar.gz
./
./config.toml
./config-example.toml
./CHANGELOG.md
./chainspec.toml
Uploading /tmp/1_5_6.tar.gz
complete
Archiving /etc/casper/1_5_7/ into /tmp/1_5_7.tar.gz
./
./config.toml
./yedek-config.toml
./yedek-chainspec.toml
./config-example.toml
./CHANGELOG.md
./chainspec.toml
Uploading /tmp/1_5_7.tar.gz
complete
Archiving /etc/casper/1_5_8/ into /tmp/1_5_8.tar.gz
./
./config.toml
./config-example.toml
./chainspec.toml
Uploading /tmp/1_5_8.tar.gz
complete

To allow them to look at your debug files please give support staff:
01f954bc8f1c4832988d5c48e3b80805daa03b109ae008b852fe0c6e8f74668af2 / 1733248479

2

Hi mustafa,
Thank you for uploading the info.

The core team has been aware of the issue and the long-term solution will be on post condor.

Meantime this is the temporary workaround. Please try that on your node.

- Node restart
- Updating the peers list manually*
- Changing IP address of the node
- Migrating the node to a new machine, as a last resort

Thank you.